Return and Refund Policy

REFUND POLICY

Thank you for buying at infoscraper

Kindly go through our returns and refund policy in case you are not satisfied with your purchase. The return and refund policies are universal policies that get automatically generated.

Below are the terms that are applicable for any of the products that are purchased with Us.

Interpretation and Definitions

The words with an initial letter capitalized, have meanings defined under the conditions as below. The below given definitions shall have the similar meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

– Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to infoscraper

– Goods refer to the items offered for sale on the Service.

– Orders mean a request by You to purchase Goods from Us.

– Service refers to the Website.

– Website refers to infoscraper, accessible from www.infoscraper.com

– You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel the Order you placed within 7 days without giving any reason.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

– By email: support@infoscraper.in

– By visiting this page on our website: www.infoscraper.in

Returning the service / panel

After cancellation / return of the service your login will terminated with in 24hrs and you will receive your payment with in 48 hrs after cancellation.

Money will be refunded only if cancellation done with in 24hrs  from the date of purchase .

Cancellation will be accepted only on following term and condition

  1. if the application . the extension not working properly and having some technical issues

At only this one condition your money will be refunded , as we are providing you free trial  option, so you can do free trail , use our application  before purchase.

If any technical issues then our team will try to find the fault and will fix it , We will monitor your issue through online data sharing facility that is either team views or Anydesk .

I case we are unable to fix the issue then we are eligible to refund the money.

In case of IP banned by service provider  or whatsapp number banned by service provider, no money will be refunded.

Note-  In case of refund , 20%  amount will not be refundable in case if you have downloaded the data extracted from the software and only 80% of your money will be refunded . Refund will be in only case if software is not working properly and refund request send with in 24hrs after the purchase.  

Cancellation request should be made on below  email id

Email : support@infoscraper.in